Frequently Asked Questions
Everything you need to know about our electronics repair and protection services.
How long does a typical smartphone repair take?
Most common repairs, such as screen or battery replacements, can be completed in under 45 minutes. More complex issues may require additional diagnostics and time.
Do you offer a warranty on your repair services?
Yes, all our repairs are backed by a 1-year limited warranty that covers the replacement parts and the labor provided at any of our locations nationwide.
Do I need to make an appointment for a repair?
While appointments are recommended to ensure the fastest service, we always welcome walk-in customers and will assist you as quickly as possible.
What happens if you can't fix my device?
We operate on a 'No Fix, No Fee' policy. If our technicians are unable to repair your device, you will not be charged for the service.
Are your replacement parts high quality?
We use only high-quality parts, many of which are sourced directly from manufacturers through our official partnerships with brands like Samsung and Google.
Can I track the status of my repair online?
Absolutely. Once your device is checked in, you will receive a repair ID that you can enter on our website to see real-time status updates.